Support

Installers & Licensing

Download the current release and check operating-system and MathWorks compatibility on the support page for SimDiff Workstation and Review, SimDiff Automation, Modelify, Simhance, or Atlas.

For license server setup, license transfers, or re-sending a key, see OLicense Configuration for SimDiff.

Guides & Workflows

Walk through 2-way comparison and 3-way merge in SimDiff, wire up Git, SVN, or ClearTeam, or run SimDiff in Azure DevOps, GitHub, and GitLab pipelines.

Watch the Modelify getting-started videos, or read Unlocking the Power of Atlas and the XCSG Compendium.

Talk to an Engineer

Email support@ensoftcorp.com or call +1 (515) 296-3253 to reach the team in Ames, Iowa that builds and maintains the software.

We welcome bug reports from every user. A resolution is guaranteed with a current maintenance contract.

Support Directory

SimDiff Workstation and Review

Version Control Setup

Atlas

Unlocking the Power of Atlas

XCSG Compendium

Contact Support

Email or Call

Email: support@ensoftcorp.com
Phone: +1 (515) 296-3253

Writing about an existing ticket? Reply to the last email and keep the subject line, so your message joins that ticket.

For prices and licensing options, use the main contact page.

Reporting a Problem

To speed things up, include:

License set and license number, if known.
The application log file, if the application reported an error.
What you were doing when the problem happened. If you can, the steps that reproduce it every time.
The error or unexpected behavior, and what you expected instead if that isn’t obvious.
Anything unusual about your system configuration.

Have a question or want us to fix something?